In order to process your claim we need the following images in high resolution: 3 to 4 clear images of the problem area (if leaking, please spray with a 50/50 soap/water mixture on the area in question to indicate the leak), a clear and close‐up photo of serial number (usually located near the fill valve), a copy (PDF or image) of the sales receipt, or some proof of purchase which lists the item(s), 1 image that shows the entire product.
IT IS VERY IMPORTANT TO UPLOAD ALL THE IMAGES AND INFORMATION WE REQUIRE SO THAT THE CLAIM CAN BE PROCESSED PROPERLY AND EXPEDIENTLY.